At Trikotees, most products are made to order. This means your item is produced specifically after your order is placed before being prepared for shipment. Below you’ll find important shipping information about processing, estimated delivery times, tracking, fulfillment, and international orders.
1. Order Processing
Most Trikotees products are made to order. For standard orders, processing typically takes 1–5 business days before shipment and is generally the same regardless of the delivery destination.
Processing time is already included in the total estimated delivery times shown below. You do not need to add these processing days to the delivery estimates.
Express Shipping orders may follow an accelerated production and fulfillment process, which allows eligible U.S. orders to arrive within the shorter total delivery estimate shown below.
Processing times may occasionally vary depending on product availability, order volume, holidays, or other operational circumstances.
2. Estimated Delivery Times
The estimates below represent the total estimated time from order placement to delivery, including both processing and shipping.
| Destination | Shipping Method | Total Estimated Delivery Time (inlcuding processing) |
|---|---|---|
| United States | Express Shipping* | 3–7 business days |
| United States | Standard / Free Shipping | 3–10 business days |
| Canada | Standard Shipping | 5–15 business days |
| Europe | Standard Shipping | 5–15 business days |
| Australia | Standard Shipping | 5–20 business days |
| Rest of the World | Standard Shipping | 10–30 business days |
*Express Shipping is available only for eligible products and U.S. delivery addresses. Availability and applicable shipping costs will be displayed at checkout when Express Shipping is available for your order.
These delivery times are estimates and are not guaranteed. Actual delivery times may vary due to product availability, production conditions, carrier delays, weather, holidays, customs processing, or other circumstances outside our reasonable control.
3. Shipping Methods and Costs
Available shipping methods and costs are determined by your order, delivery destination, and available fulfillment options.
The shipping options available for your order will be displayed during checkout. Eligible U.S. orders may have access to Standard Shipping, Free Shipping, or Express Shipping depending on the product and applicable shipping conditions.
4. Order Tracking
Once your order has shipped and tracking information becomes available, you will normally receive a shipping confirmation email containing your tracking details.
Please allow some time for the shipping carrier to update its tracking system after your package has been dispatched. Tracking information may not become active immediately.
For more information, please visit our Order Tracking page.
5. Multiple Packages
Some orders may contain products produced at different fulfillment facilities. As a result, items from the same order may occasionally be shipped separately and arrive at different times.
You will not be charged additional shipping fees simply because we choose to fulfill your order in multiple packages.
6. Fulfillment Locations
Trikotees works with a network of production and fulfillment partners in multiple locations. Depending on the product, availability, and delivery destination, your order may be produced and shipped from a facility located in the United States, Canada, Europe, Australia, or another available fulfillment location.
Whenever possible, orders may be fulfilled from an appropriate location to help reduce delivery times. However, we cannot guarantee that an order will be produced or shipped from a particular country or facility.
In some cases, products within the same order may be fulfilled from different locations and therefore arrive in separate packages.
7. International Shipping
Trikotees ships to a variety of international destinations. International delivery times may vary depending on the destination, carrier, fulfillment location, and customs processing.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient and are not controlled by Trikotees.
Customs procedures may also result in additional delivery time beyond the estimates shown above.
8. Shipping Address
Please carefully review your shipping address before completing your purchase. Customers are responsible for providing complete and accurate delivery information.
If you notice an error after placing your order, please Contact Us as soon as possible.
Because made-to-order products may enter production quickly, we cannot guarantee that a shipping address can be changed once production or fulfillment has started.
9. Delayed or Missing Orders
Occasional shipping delays may occur because of carrier disruptions, severe weather, holidays, customs processing, high order volumes, or other circumstances outside our reasonable control.
If your order is taking longer than expected, please check your tracking information first. Carrier tracking may occasionally take additional time to update.
If your order has not arrived after the estimated delivery period, please Contact Us and include your order number so we can help review the situation.
10. Package Marked as Delivered but Not Received
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking your mailbox, delivery area, household members, neighbors, building reception, or other safe delivery locations.
You may also contact the shipping carrier directly for additional delivery information.
If you are still unable to locate your package, please Contact Us for assistance.
11. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, misprinted, or incorrect due to a production or fulfillment error, please contact us so we can review the issue and provide an appropriate resolution where applicable.
For more information about replacements and refunds, please review our Returns & Refunds Policy.
Contact Us
If you have any questions about processing, shipping, tracking, fulfillment, or delivery, please visit our Contact Us page or email us at support@trikotees.com.
